Get More 5-Star Google Reviews

We ask every customer for a review after the job, reply to every review in your voice, and report the fake ones to Google.

Why It Matters

Your reviews close the deal before the phone rings.

Homeowners read your reviews before they call. How many you have, how recent they are, and how you reply all count.

  1. 01

    They count them. A handful of reviews is easy to skip.

  2. 02

    They check the dates. Recent reviews show you're still busy.

  3. 03

    They read your replies. Your replies show how you treat people.

  4. 04

    They pick who they trust. More good reviews often wins the call.

Plumber using a wrench on indoor pipework.
47%
skip businesses with under 20 reviews
89%
expect owners to reply to reviews
83%
left a review when asked
50%
are put off by generic replies

Source: BrightLocal (2026).

More Reviews

We ask every customer, every time.

We make sure every customer gets asked for a review.

A request after every job.

A technician finishing a job with a homeowner.

When a job wraps up, a review request goes out on its own, so no happy customer slips through.

  • Sent by email or text after each job
  • Sent from your own business email address
  • Connects to your invoicing or job software
  • Skips customers who already left a review

Every Review

Every review handled the right way.

Homeowners read your replies as closely as your reviews. We answer every one, handle the bad ones calmly, and follow Google's rules.

Reply to Every Review

A five-star review with an initial avatar, placeholder text, an owner response, and a Replied within the hour status.

Every review gets a reply in your voice, usually within the hour, so homeowners can see you care.

  • Personal replies, not copy-paste templates
  • Different settings for 5-star and 1-star reviews
  • Approve replies first, or let us handle them
  • Catch-up replies to your past six months

Put Reviews to Work

Your best reviews, front and center.

We share your best reviews where homeowners decide.

Your Business website on desktop and mobile includes prominent Call now and Request a quote buttons, service cards, Google review stars, and photos of recent jobs.

Review Posts

Your best reviews turned into Google posts, so they show right on your profile.

On Your Website

New Google reviews show up on your website on their own, so it never looks out of date.

In Your Report

Your review count and rating in every monthly report, so you can watch them grow.

How We Compare

Why not ask for reviews yourself?

Asking works when you remember. We make sure it always happens.

VelloReview Management
Texts, cards, and reminders
RequestsSent after every job, automatically.
RequestsWhen you remember, if there's time.
RepliesEvery review, in your voice.
RepliesEasy to fall behind.
Bad ReviewsInstant alerts, reports, and appeals.
Bad ReviewsFound when a customer mentions it.
Your TimeAbout 20 minutes to set up.
Your TimeA few minutes after every job.
Google's RulesEvery request within Google's rules.
Google's RulesEasy to slip up without knowing.
CostPart of one monthly plan.
CostFree, but it costs your time.

Already have plenty of reviews? Great. Homeowners still look for recent ones, so we'll keep new reviews coming and reply to every one.

Getting Started

Setting up review requests takes about 20 minutes.

  1. 01

    Connect your Google profile.

    Give us manager access. No passwords to share.

  2. 02

    Connect your jobs.

    Link your job software, or BCC us on your invoices.

  3. 03

    We start asking.

    Requests go out after every job, and every review gets a reply.

Our client Alex on his experience working with us.

FAQs

Questions about reviews.

Only Google can remove a review. When a review breaks Google's rules, like a fake review or one from a competitor, we report it and appeal if the first report is turned down. For honest negative reviews, we post a calm, professional reply.

Never. Every review comes from a real customer. Fake reviews break Google's rules and federal law, and they can get your profile restricted.

No. Customers get a short request after their job and a friendly reminder if they forget. We skip anyone who's already left a review.

Yes. Requests can go out by email or text. We'll help you set up texting if you want it.

Only if you want to. You can approve replies first, let us post them, or choose by star rating.

No. Google doesn't allow discounts or gifts in exchange for reviews. We get you more reviews the right way, by asking every customer.

Free Audit

See how your business shows up on Google.

Sample local SEO audit report with Google Business Profile, website and review checks, a local visibility map, and recommended next steps

Get a free review of your Google Business Profile and website, with clear recommendations for what to improve.

Get your free audit